Desjardins Bank - Customer Care Review

Not resolved
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money

I feel very uncomfortable with this bank. They feel like a collections agency so impersonal and cold.

Their online banking is not user friendly at all , and customer service agents are nosy and u friendly. Called to change my car insurance and was asked 4 times if I was sure i was single? Was i sure i lived alone?? Then was made to feel uncomfortable when i asked her to stop asking me that!

Just nervous dealing with them.

I pray they leave me alone. I am not comfortable.

Product or Service Mentioned: Desjardins Bank Customer Care.

Reason of review: Poor customer service.

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